You’ve heard of 360 Degree Feedback. You know that it’s something many big companies do. But with everything else you’ve got to do, why should you consider introducing it in your business? The fact is that if you improve management skills, you improve business performance. But in order to improve skills, you have to identify what needs improving – not always easy.
How Are Your Managers Performing?
Do you know how your managers are performing? Managers tend to achieve results through other people, so even where there are fixed targets – such as sales figures, error rates, or orders processed – it’s hard to know how the manager themselves contributed. Without that knowledge, how do you know where to start to make improvements to poor performance? And how do you make good performance better?
How Are You Performing?
If you’re the business owner, who assesses your performance? You might be the boss, but does that mean you have nothing to learn? How do you find out what you need to do differently in order to make most impact on your business results?
360 Degree Feedback Gives You A Starting Point
360 Degree Feedback tells you what’s going on behind the scenes. It’s not about measuring outcomes, but about looking for links between what managers are actually doing and what results the business is seeing. To get a true picture, you have to explore all the different ways a manager works within the business.
With 360 Degree Feedback, you can do just that. You collect comments from people who see very different aspects of a manager’s work, and you combine these with the individual’s self-assessment. The resulting insights help you understand the connections between individual and business performance, so you can identify where changes can make the most difference to overall results.