Business Best Practice Network, BBPN provides online tools and guides for quick and effective business benchmarking and improvement

 

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Business Best Practice Network, BBPN provides online tools and guides for quick and effective business benchmarking and improvement

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OnePage™ – Service Delivery Benchmark Part 1

Customer Satisfaction

How do you manage your service delivery, and how does your approach compare with others? Try our interactive best practice benchmark survey to find out. Explore how you clarify and confirm customer expectation at the outset  of service delivery and compare this with the approach of other businesses. Part 1 of this benchmark focuses on  how clarity of expectation is ... Read More »

Testimonial Feedback Collection Made Easy

Testimonial

Testimonial feedback from your existing customers is your most powerful marketing tool. Collecting testimonials is often missed due to other priorities or a desire not to inconvenience your customer. To break this habit and start asking for and using customer feedback to market you business, you can use this simple process which can be supported by your personalised OnePage™ Business ... Read More »

OnePage™ – Website Effectiveness Survey

Decision Making

Does your Website work for you? Answer a few questions, learn how it compares with others and get insights on how you can improve. After each question a comment on your response may appear and you may wish to note your thoughts before moving on to the next question. After completing each question, click on the next one to continue. ... Read More »

OnePage™ – Questionnaire – Which recruitment route to take?

Recruitment

The questions below will help you once answered to decide which recruitment route to take and answered honestly will show you and your colleagues what needs to be decided prior to undertaking the recruitment process with an external recruiter.  After each question a comment on your response may appear and you may wish to note your thoughts before moving on to the next ... Read More »

OnePage™ – Product and Services Innovation Survey

Product & Service Delivery

How good are you at innovation, and how does your business compare with others? Answer a few questions to find out. After each question a comment on your response may appear and you may wish to note your thoughts before moving on to the next question. After completing the each question, click on the next one to continue.     ... Read More »

OnePage™ – Marketing Effectiveness Survey B2B

Marketing Effectiveness

How effective is your marketing approach, and how does your business compare with others? Answer a few questions to find out. After each question a comment on your response may appear and you may wish to note your thoughts before moving on to the next question. After completing each question, click on the next one to continue.       Read More »

OnePage™ – Job Specification Template

Recruitment Support Services

Creating a clear and succinct job specification is the best way to start any recruitment process. Complete these simple questions before considering your recruitment needs and you will be able to discuss and challenge your thoughts together with colleagues or external recruitment consultants. After completing each question, click on the next one to continue.     Read More »

OnePage™ – Customer Communication Benchmark Survey

Effective Communication

How well do you communicate with your customers, and how does your business compare with others? Answer a few questions to find out. After each question a comment on your response may appear and you may wish to note your thoughts before moving on to the next question. After completing each question, click on the next one to continue.   ... Read More »

OnePage™ – Website Wording Effectiveness Survey

Staff Satisfaction

Do the words on your website bring you business? Do they help Google find you?  Or are you wasting the opportunity to attract, engage and convert visitors? Could you even be harming your business with poor writing?  Take this short survey to get hints and tips about how to make sure your website content gets results for your business.  As ... Read More »

OnePage Revolutionises Recruitment Process

Recruitment-Process

Newspaper adverts, mountains of CVs and half-hearted applicants are a thing of the past at Manchester – based Trolex. The company has embraced BBPN’s new OnePage™ recruitment funnel, a questionnaire-based solution which is transforming the way in which they find new employees. Trolex manufacture sensor and monitoring equipment for hazardous areas and in the past, explains HR manager Lucy Murphy, ... Read More »