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Business Best Practice Network, BBPN provides online tools and guides for quick and effective business benchmarking and improvement

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OnePage™ – Service Delivery Benchmark Part 1

Customer Satisfaction

How do you manage your service delivery, and how does your approach compare with others? Try our interactive best practice benchmark survey to find out. Explore how you clarify and confirm customer expectation at the outset  of service delivery and compare this with the approach of other businesses. Part 1 of this benchmark focuses on  how clarity of expectation is ... Read More »

Product Definition With Impact: Using Rapid Value Proposition Process

Using Rapid Value Proposition Development

A team based and cross-functional value proposition process can quickly create a clear definition for a product or service. This is challenged by discussion and by using template based techniques to ensure the definition and value proposition is robust, marketable and has genuine commercial potential. The value proposition process enables the team to get very close to a final definition ... Read More »

Market Feedback Collection Made Easy

Market Feedback

It is essential to get feedback and insights from your market to help you make business decisions.  We’ve all seen businesses open and close within a short time, when it was obvious they had misjudged their market. Many times this could have been easily avoided by doing a little market research.  But Market research sounds complex. Yet market surveys can ... Read More »

Does Price Matter in Competitive Industries?

It is a common notion that price is the main driver of choice in most industries

Does price matter?  It is a common notion that price is the main driver of choice in most industries. However, the GlassTalk  Survey, which focused on the glazing industry, challenged this preconception. The GlassTalk Survey examined the link between price and supplier choice in the Windows and Glazing supply chain. Commonly viewed as a very competitive industry the survey uncovered ... Read More »

Creating Great Ideas – Rapid Business Ideas Generation

Business Ideas Generation

For business ideas generation, team based and cross-functional workshops is one of the most effective ways to think outside the box.   Combined with an effective prioritisation process, including group debate and  ‘poster voting’ as an alignment tool, the ideas can be refined and prioritised. This was the first element of a special Rapid Commercialisation event run by the Business Best ... Read More »

OnePage™ – Product and Services Innovation Survey

Product & Service Delivery

How good are you at innovation, and how does your business compare with others? Answer a few questions to find out. After each question a comment on your response may appear and you may wish to note your thoughts before moving on to the next question. After completing the each question, click on the next one to continue.     ... Read More »