Poor Manager Performance Leads to Poor Business Results
Research shows that poorly performing companies often suffer from poor line manager performance. That’s not so surprising – but what is striking is the strength of the link between the two. A February 2012 report by the UK’s Chartered Institute of Management, for example, found that in low performing businesses, just 39% of 4,500 survey respondents stated that line management within the firm was effective. In high performing businesses, the figure was 80%.
How Do You Find out if You Have a Management Performance Issue?
The challenge for every business owner is to recognise they need to take action. Poor management is often unrecognised, because businesses have no reliable process for reviewing performance. Where good processes are in place, it’s possible to see how each individual manager’s work affects business performance. For many businesses, formal feedback – and particularly 360 Degree Feedback – gives that insight and provides the starting point for making changes.